Your Data, Your Rights
Last updated: June 2025. This Privacy Policy applies to all players and visitors using the phmoba platform in the Philippines. It explains what data we collect, why we collect it, and how we keep it safe.
phmoba is a mobile-first gaming and sports betting platform operated for players based in the Philippines. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when you register, log in, place bets, or otherwise interact with our platform. It applies to all users of the phmoba website and any associated mobile applications available for download. By using our platform, you acknowledge that you have read and understood this policy and consent to the processing of your personal data as described herein. We are committed to handling your information responsibly and in full compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines. If you have any questions about how your data is handled, you are welcome to contact our support team at any time.
When you create a phmoba account, we collect personal information including your full name, date of birth, mobile number, email address, and a government-issued identification number for age and identity verification purposes. During the course of your use of the platform, we also collect transactional data such as deposit and withdrawal records, betting history, and payment method details necessary to process your financial transactions. We automatically collect certain technical data when you access our platform, including your device type, operating system, IP address, browser type, and session duration, which helps us maintain platform security and improve your experience. We may also collect information you voluntarily provide when contacting our support team, submitting feedback, or participating in any promotions. We do not collect sensitive personal information such as biometric data, health records, or political affiliations unless explicitly required by law and with your prior consent. All information collected is limited to what is strictly necessary for the purposes described in this policy.
phmoba uses the personal information we collect primarily to operate your account, process deposits and withdrawals, verify your identity, and deliver the gaming and sports betting services you have signed up for. We also use your data to comply with our legal and regulatory obligations under Philippine law, including age verification, anti-money laundering checks, and responsible gaming requirements. Your contact details may be used to send you important account notifications, security alerts, and updates about changes to our platform or policies — these communications are necessary for the operation of your account and cannot be opted out of entirely. Where you have given your consent, we may also use your contact information to send you promotional offers, bonus announcements, and platform news relevant to your interests as a Filipino player. We analyse aggregated, anonymised usage data to improve platform performance, identify popular games, and enhance the overall user experience, but this analysis does not identify you personally. We will never use your personal data for purposes that are incompatible with those stated in this policy without first obtaining your explicit consent.
phmoba does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes under any circumstances. We may share your data with trusted third-party service providers who assist us in operating the platform, including payment processors, identity verification providers, fraud prevention services, and cloud hosting partners — all of whom are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In cases where we are required by Philippine law, a court order, or a regulatory authority to disclose your information, we will comply with such legal obligations and will notify you where permitted to do so. If phmoba undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We may also share anonymised, aggregated data with analytics partners to understand platform usage trends, but this data cannot be used to identify any individual player. Any third party that receives your data is required to maintain appropriate security measures and is prohibited from using it for any purpose beyond what we have authorised.
Your personal data is stored on secure servers protected by industry-standard encryption, firewalls, and access controls designed to prevent unauthorised access, disclosure, alteration, or destruction. phmoba retains your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including those relating to financial record-keeping and anti-money laundering compliance. We implement regular security audits and vulnerability assessments to ensure that our data protection measures remain effective and up to date with current best practices. Access to your personal data within our organisation is strictly limited to employees and contractors who need it to perform their job functions, and all such personnel are bound by confidentiality obligations. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the National Privacy Commission of the Philippines in accordance with the requirements of the Data Privacy Act of 2012. While we take every reasonable precaution to protect your data, no system is completely immune to risk, and we encourage you to use a strong, unique password for your phmoba account and to keep your login credentials confidential.
As a data subject under the Philippine Data Privacy Act of 2012, you have a number of important rights with respect to your personal information held by phmoba. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to request correction of any inaccurate or incomplete data. You also have the right to object to the processing of your personal data in certain circumstances, the right to erasure or blocking of your data where it is no longer necessary for the purpose for which it was collected, and the right to data portability where technically feasible. To exercise any of these rights, please contact our support team with a clear description of your request, and we will respond within the timeframe required by applicable law. Please note that some requests may be subject to identity verification before we can process them, and certain legal obligations may limit our ability to delete or restrict the processing of specific data. We will never penalise you for exercising your data privacy rights, and we are committed to handling all such requests with transparency and respect. For further information about your rights under Philippine law, you may also contact the National Privacy Commission directly.
phmoba uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to provide a personalised experience when you return to the site. Essential cookies are necessary for the operation of the platform and cannot be disabled, as they enable core functions such as account login, session management, and security features. We also use analytical cookies to understand how players navigate the platform, which pages are most visited, and where technical issues may arise — this data is collected in an anonymised form and is used solely to improve platform performance. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some features on the platform. We do not use third-party advertising cookies or allow external advertisers to place tracking technologies on our platform. By continuing to use phmoba after being informed of our cookie practices, you consent to the use of cookies as described in this section.
phmoba reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features, and the revised version will be published on this page with an updated effective date. We encourage you to review this policy periodically so that you remain informed about how we are protecting your personal information. Where changes are material or significantly affect your rights, we will make reasonable efforts to notify you through the platform or via the contact details associated with your account before the changes take effect. Your continued use of the phmoba platform after any updates have been published constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact our support team to request account closure. All previous versions of this policy are available upon request from our support team.
Quick Answers
Fast, clear answers to what our players ask most about data privacy on phmoba.
If you have any concerns about how phmoba handles your personal data, visit our FAQ page or log in to contact our support team directly. We're committed to keeping your information safe every step of the way.